Data Protection

We are pleased about your visit to our website and your interest in our company, our products and services. 
In order to make you feel secure and confident when visiting our website, we take the protection of your personal data and related confidentiality very seriously.

With this privacy policy, we would like to inform you about the measures to protect your rights. SPH AG e-Commerce Systemhaus (“SPH AG”) complies with all requirements of the German Data Protection Act (“GDPA”) and the EU General Data Protection Regulation (“GDPR”).



1. GENERAL AND OBLIGATORY INFORMATION 

1.1 NAME AND CONTACT OF THE RESPONSIBLE ENTITY 

The responsible entity for data processing on this website is: 
SPH AG e-Commerce Systemhaus
Mittlerer Pfad 26
70499 Stuttgart
Germany

Telephone: +49 711 8905 300
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

The responsible entity is the natural or legal person who jointly or solely decides upon the purposes and means of the processing of personal data (e.g. names, email addresses etc.). 

1.2 EMPLOYEES 

All SPH AG employees are committed to data confidentiality according to § 5 GDPA.

1.3 COLLECTION OF DATA 

You can use our website without disclosing your personal data. When you visit our website, we store certain information for security reasons such as the name of your internet provider, the website from which you access our website, our websites which you visit and your IP address. These data could possibly enable an identification. However, no utilisation of personal data will take place. The data can be analysed for statistical purposes; however, individual users will remain anonymous. If we pass on data to external service providers, we take technical and organisational security measures so that the regulations for data protection are respected.


1.4 PURPOSE OF USE 

The personal data we collect will only be used for the purpose of supplying you with the products and services required by you or for other purposes for which you have given your consent, provided that no legal obligations to the contrary exist. 


1.5 DATA RETENTION

We store personal data for as long as it is necessary to perform a service that you have requested or for which you have given your consent, provided that no legal obligations to the contrary exist such as in the case of current legal proceedings.


1.6 SECURITY 

SPH AG takes technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. In the case of collection and processing of personal data, the information will be transferred in encrypted form to prevent misuse of the data by third parties. We are constantly improving our security measures in line with technological developments.


1.7 COLLECTION AND PROCESSING OF DATA

Each access to our internet portal and each access to files stored on our website will be recorded. The storage of this information serves internal system-related and statistical purposes. The following data will be recorded: name of the accessed file, data and time of access, data volume transferred, report on successful access, web-browser and enquiring domain. In addition, the IP addresses of the enquiring computers are recorded. Personal data will only be collected if you provide this data, e.g. as part of a registration or enquiry.


1.8 COLLECTION AND PROCESSING OF PERSONAL DATA   

Personal data will only be collected if you provide these data, e.g. by filling in contact forms, sending emails, in the context of ordering products or services, in the context of enquiring or requesting material.
The data base and its contents remain with our company and our provider. Your personal data will not be made available to third parties in any form by us or by persons instructed by us, unless you have agreed to it or a legal directive exists. 


1.9 USE AND PASSING ON OF PERSONAL DATA    

As far as you made personal data available to us, we use it exclusively for replying to your enquiries, for executing contracts that have been concluded with you and for technical administration.
Your personal data will only be passed on to third parties or transferred otherwise if it is necessary for the purpose of processing the contracts  – especially for the transfer of order data to suppliers  – for accounting purposes or if you have given your consent.
The deletion of the personal data stored is carried out if you revoke your consent to the storage, if knowledge of it is no longer necessary to fulfilling the purpose for which it is stored or if the storage is illegitimate for any other legal reasons. The data will be deleted after the expiry of the legal fiscal and commercial regulations, unless you expressly agreed to a further use of the data.
We take all necessary technical and organisational security measures to protect your personal data against loss or misuse. Accordingly, your data will be stored in a secure operating environment which is not publicly accessible. Confidential information will be transferred via SSL certificate in encrypted form, using HTTPS protocol, whenever possible. As we are unable to guarantee complete data privacy when communicating by email, we advise that you use the usual postal route or the use of an appropriate encryption programme to send us confidential information. 


1.10 REVOCATION OF YOUR CONSENT TO THE PROCESSING OF YOUR DATA  

You may block, correct or delete the data stored by us at any time or object to the storage of data which has been collected and stored in an anonymised or pseudomised way in view of the optimization of our website. You have the right to revoke your consent to the future collection and use of your data at any time without giving any reason. Please get in touch by email or under the postal address mentioned above. 

1.11 RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY 

If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority. The competent supervisory authority for data protection issues is the “Landesdatenschutzbeauftragte” ( Commissioner for Data Protection) of the federal state in which our company has its head offices. Information on the Federal Commissioner for Data Protection can be obtained via the following link:

https://www.bfdi.bund.de/EN/BfDI/BfDI/bfdi-node.html.

 

1.12 INFORMATION, BLOCKING, DELETION 

Based on legal regulations, you have the right to be provided with information free of charge relating to your stored data and its origin, the recipients of your data as well as the purpose of the storage at any time. You have also the right to demand the correction, blocking or deletion of this data. Should you have any further questions regarding personal data, please contact us under the address given in the imprint.  

 

1.13 LINKS TO OTHER WEBSITES 

This website may provide links to other websites (i.e. websites of companies which do not belong to SPH AG). SPH AG is not responsible for the data protection measures or the contents of these other websites. 
For this reason we recommend that you read the data protection regulations of these other websites carefully.  



2. DATA PROTECTION OFFICER  

We have appointed a data protection officer for our company: 

TERCENUM AG
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


3. COOKIES

Our website uses cookies. Our website sends these small data elements to your browser where they are stored. Without an explicit request by the user, only temporary cookies are stored. These temporary cookies are deleted when you leave the website. They only serve to adjust the website to your requirements and to store your registration during your visit and to relate it to the pages visited by you. 
Google uses DoubleClick DART-Cookie. You can deactivate the use of DART-Cookies by accessing the data protection regulations of the Google advertising network and content advertising network. 
No personal user data is stored, only the internet protocol and address. This information serves the purpose of automatically recognising you during your next visit to our websites and to facilitate your navigation activities. For example, cookies enable us to adjust a website to your interests or to save your password so that you don’t have to type it in every time. 
In case you do not wish the storage of cookies, you can deactivate them in your browser settings. The Firefox browser offers settings under Edit → Settings → Advanced → Cookies, on Internet Explorer you will find them under View → Internet options → Advanced → Cookies. In this case, you may not be able to use all functions on our website.  



4. WEBFONTS

For a better visual display of various information on this website, we use Google Webfonts (http://www.google.com/webfonts/). When you visit the website, the webfonts are copied to the cache of your browser in order to use them for the visual display. If the browser does not support Google webfonts or prevents access, the text is displayed in a standard font. 
When visiting the website, no cookies data which is transmitted in connection with the access of the website are sent to resource specific domains like fonts.googleapis.com or fonts.gastatic.com. They are not related to data which is collected or used in the context of parallel use of authenticated Google services like Gmail. 
You can set your browser so that the fonts will not be loaded by the Google servers (e.g. by installing add-ons like NoScript or Ghostery for Firefox). If your browser does not support Google fonts or if you set it up to reject access to the Google server, the text will be displayed in the standard font of the system. Further information on the data protection conditions of Google Webfonts can be obtained under:  https://developers.google.com/fonts/faq#Privacy
General information on data protection is available at the Google Privacy Center under: https://policies.google.com/privacy?hl=en-GB



5. GOOGLE reCAPTCHA

We use Google reCAPTCHA of Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to prevent spam.
Legal base for the use is article 6 (1) f (lawfulness of the processing) since there is a legitimate interest to protect this website from bots and spam. reCAPTCHA is a free service which protects websites from spam and misuse. It uses sophisticated risk analysis technologies to distinguish between humans and bots. With the new API, a significant number of human users will meet the reCAPTCHA challenge without having to solve a CAPTCHA. We use reCAPTCHA to secure contact forms. By using reCAPTCHA, data is transferred to Google. Google uses the data to determine whether the user is human or a (spam) bot. More information on the collection and use of data by Google can be accessed on https://policies.google.com/privacy?hl=en-GB. The terms of use for Google services and products can be found under für Dienste und  https://policies.google.com/terms?hl=en-GB.



6. DATA PROTECTION INFORMATION FOR APPLICANTS (M/F/D)

You can find the currently applicable data protection regulations for applicants to SPH AG under the following link: 
https://www.sph-ag.com/dataprotection-applicants



7. OTHERS 

We reserve the right to adapt these data protection regulations from time to time.
We therefore recommend that you read these regulations on a regular basis.
Data protection regulations | Version 2.1 | effective from 30.05.2018

 

 

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